Call centre software to make sms, email, efax and web chat integration easy

Enterprise Grade SMS, Email, eFax and Web Chat Communication Software

The fast and easy way to integrate text messaging with your call centre.

Automate email queueing, messaging and quality controls in your contact centre.

The fast track for call centres to introduce or extend fax to email services.

Integrate "live chat" with your call centre and record all customer interactions.

Large organisations around the world use the CONTACT^™ SaaS (software as a service) solution to improve customer service, record keeping and reporting in their call centres.

“When a customer queries a delivery we can key in the name of the store and quickly retrieve the original purchase order document.” Fonterra Brands
“We introduced the text message option to break down voter enrolment barriers. They can now kick their enrolment off with little hassle or delay.” Electoral Enrolment Centre
“CONTACT SMS offers a non-confrontational, effective and 50% less costly alternative to sending letters, making calls and home visits for debt collection. It’s easy to implement, reduces agent handling time and most importantly, it works.
” World Class City Council
“Datasquirt’s CONTACT is very important to us as it will revolutionise the council’s customer care, whilst providing much-needed cost savings over the coming years.” Wokingham Borough Council
“Datasquirt’s CONTACT is very important to us as it will revolutionise the council’s customer care, whilst providing much-needed cost savings over the coming years.” Wokingham Borough Council

Datasquirt focuses web on CONTACT

Datasquirt has launched a new website to promote the suite of CONTACT customer service software
Datasquirt - Appointment of Director

The Board of Datasquirt Limited is pleased to announce the appointment of Rob Ellis as an Non-Executive Director of the Company, effective today.
Datasquirt Helps Hampsta Increase Revenue And Reduce Customer Acquisition Costs

Datasquirt and hampsta, the Christmas savings programme announced that by using CONTACT™, hampsta has dramatically increased its customer numbers, while at the same time reducing its customer acquisition and management costs.

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